What is Outletic?

Outletic is the first private club of online sale dedicated to sale clothes, footwear and material of all sports disciplines with discounts of up to 70%.

Equip yourself to practice your favorite sports to incredible prices!

Are there always the same products?

No, we launch a new campaign every day. Every campaign corresponds to a brand and it is operative for one week. We look for the best offers of the first brands constantly to offer you the most competitive campaigns of the market.

What does the advantages has an outlet online?

Principally the comfort: you don’t have to cross all the shops to find the best offers. You have them in your house with only one click. It’s comfortable, fast, reliable and with an incredible prices.

Are the products limited?

Yes, our campaigns are limited. We can do these incredible offers to you because of it. In addition, the products are usually exhausted very soon, therefore if you are interested in a campaign you will have to decide quickly.

How can I change my personal information?

You have to enter to "Mi cuenta" on the section "Mi perfil" and then you have to change the information that you want. You can add, remove or modify your information.

Can I change my access information to Margaritus?

Yes, of course. You have to enter to "Mi cuenta", and then you will be able to modify your password and your e-mail on the section "Mis datos de usuario".

What happens if I forget my password?

If you don’t remind your password when you are going to accede to Margaritus you will see a link which says "¿Has olvidado tu contraseña?" Doing click there you will accede to a paragraph in which we will ask you to indicate us the e-mail address which you want we order you an e-mail remembering your password.

To personalize Outletic

You can personalize the whole Outletic's web now with the sports that you like more. You can choose between 19 funds of 19 different sports or a fund with images that it will be changing automatically. Visit the paragraph "Personaliza Outletic" of the section "Mi cuenta" and choose the fund that you like more.

To buy in 4 steps:

­1° Register in www.outletic.com
­2° Walking along our shop window to see our current campaigns
­3° Buying the products of the offers that you like more
­4° Receiving your purchase at home

How do I find out about the new campaigns?

We send you a newsletter every day announcing the campaigns that go out this day and which campaigns are coming. If you want to verify you are given of discharge, you have to access to the section "My Account", and to see in the paragraph "Tus alertas", there you will be able to activate or deactivate the alerts to find out about our new campaigns.

How long is each campaign?

The majority of campaigns are between 5 and 7 days. Sometimes it is possible to give him the case of which a campaign is very much successful and which in addition the supplier has stock. In these cases, we can extend the time of force of this campaign.

Can I buy everything that I want?

Yes, you put the limit while there is stock.

Can I buy products of different campaigns?

Yes, you can. But you must consider the date estimated of delivery will calculate from the campaign that it closes later.

It will come to you quite in the only package and the costs of sending will be minor.

You must realize the purchase as always adding the products you should wish to your basket, without worrying for the campaign which these belong.

Do I have to return to begin If I realize an order of several campaigns and then I want to receive it separately?

No, once you have your full basket, you will have the option to receive every package separately in the process of purchase ("separar pedidos"). From this form the delivery times will be independent and you will receive some orders before.

Can I lose my order if the purchase time is over?

Your shopping card has a force of 20 minutes. When you have spent 15 minutes we will warn you that in 5 minutes your shopping card will empty in the case that you don’t proceed in the process.

How can I know if there are products of a specific campaign?

The indication appears "Agotado" when a product becomes exhausted. The case can give him that someone has not just realized his purchase of this product. Then the product returns to be available and eliminates the indication "Agotado".

Payment Method

You can pay with card (Visa, Visa Electron, MasterCard, American Express) and also for PayPal.

How can I know in what condition is my order?

You can do the follow-up of the condition of your order visiting the section "Mi cuenta" in the paragraph "Mis pedidos".

Can I see a summary of the orders I have done?

Yes, you will find a summary of all the orders that you have done in Outletic, in "Mi cuenta", in the section "Mis pedidos".

Is sure to pay with card?

We have got obsessed and worked very much with the safety protocol SSL of 128 bits (maximum security) in order that you don’t worry for anything. Your purchases and transactions are totally sure and protected.

Confidence online

We have the confidence stamp Online recognized internationally. It guarantees the sure purchase in Outletic.

What estimated delivery date is?

Between 18-21 days from which it ends the campaign. The case can give him that for logistic questions with the supplier, we meet obliged to modify the delivery times. In such a case, we will warn you in order that you are informed.

Where are orders delivered?

You have two options:
- To the direction that you indicate us.
- To a withdrawal point Kiala. Kiala's advantages are:
· Cheaper shipping fees
· Flexibility in the delivery: you don’t have to worry for the schedules. The package will be delivered in the point Kiala more convenient for you and then you can go to take it when you want. You will receive a message informing that between 24h- 48h you will be able to take your order.

There are shipping fees?

Yes, you will see them indicated in the leaf of information when you do your purchase, before you come to the gangplank of payment. It is calculated of automatic form depending on the order, number of products, weight, volume, manipulation, etc.

Do you do internationals deliveries too?

Yes, you can make your order from Peninsula, Balearic Islands, Germany, Austria, Belgium, France, Italy and United Kingdom.

Can I return my order?

If you aren’t consent with your purchase, you have 7 days to make its return effective providing that it is in same conditions and it possesses all his packaging, included the box of carton or bag in the one that it came and the delivery note of delivery. You have to send an e-mail to devoluciones@outletic.com indicating the number of your order, what product is and explain the motive of your return and then we will contact with you to initiate the process. If everything is in good condition, we will proceed to return to you the amount of the returned reference, discounting an average of 9 Euros for costs of withdrawal. The shipping fees don’t return either. You can see more information about it in the paragraph of "Condiciones de venta".

How can I obtain a gifts?

There are two ways of obtaining a gift in Outletic:

1. Inviting to your friends to registering in Outletic. For every friend that you have invited and register, you will receive a gift voucher of 5 € when your friend make his first purchase. In addition, he/she also will receive a check of 5 € on having registered. Inviting all of your friends you can get more gift vouchers!

2. In addition, we launch contests frequently in that we avoid checks and other gifts. Pay attention to Outletic and do not miss the opportunity to earn discount vouchers.

How do I use a gift?

You can use the gift when you want.

You will see the option to use your gift vouchers in the last step of the process of Outletic's purchase. You will have to select the gift vouchers that you want to use, and then the discount will be applied automatically to the purchase that you realize.

How can I know how many gift vouchers I have assets?

You can see the gift vouchers that you have in the shop window always.

In addition, if you accede to Mi cuenta, in the section "Mis cheques regalo" you will see the gift vouchers that you have, the value of these, if you have used them and in what campaign you obtained them.

What does "Apadrinar" mean?

To support means to invite to your friends to registering in Outletic. When a friend registers because of your invitation, he pass to be your supported and you pass to be his godfather.

How can I support my friends?

You have to send them an invitation. You have to visit the section “apadrina” that you will see in the top menu of the shop window. You will see there that you have 4 ways different of supporting them:

1. Importing his e-mail address from your contact list.
2. Sharing Outletic in the social networks.
3. Writing the directions manually
4. Supporting from our Facebook's page

How can I know if the friends whom I have supported have been registered?

You will find the paragraph "Mis apadrinados" in the section "Mi cuenta". You will be able to see there the friends which you have ordered an invitation and friends have been registered already in Outletic, and friends that haven’t been still registered. You will be able to send them the invitation again.

Is it trustworthy to give my information and my friend’s information?

When you send an invitation of protection, there will not be stored the information of access to your personal accounts. In addition, the e-mails will be stored of your friends neither. Don’t worry because it is totally sure to send invitations of protection!

I don’t receive the Outletic's email

The servants of mail catalogue as mail not wished the periodic e-mails usually. Your SPAM's folder checks well and if you find us there, accept us as wished mail.

Problems of navigation

If during your visit you experience some problem of navigation it means that the browser that you use is not updated. We recommend you the browser free Google Chrome.

I cannot accede to the shop window

If you cannot accede to the shop window it is because your account in Outletic has not been still activated or has been deactivated. It looks in your tray of entry if you have Outletic's email. Probably it has gone to the folder of not wished Mail. You have to open the e-mail and to do click in the link, so you will be confirming your record and already you will be able to accede to our shop window. If the system recognizes your e-mail and it informs you that already you are registered, it is provably that you have forgotten your information of access. In the section "Contraseña olvidada?" You will be able to request that we order you your password to the e-mail address that you indicate us.

Do you want to receive a daily email?

If you want to stop receiving emails with the daily campaigns, you can deactivate the alerts acceding to the section "Mi cuenta" in the paragraph "Alertas". You will see that you can deactivate or activate the option to receive our alerts.

Promotional alert

In the paragraph "Alertas" of the section "Mi cuenta" you can activate or deactivate the option to receive promotional emails of brands and companies collaborators with Outletic.

How can I give myself of Outletic's fall?

If you want to unsubscribe in Outletic you have to visit the section "Mi cuenta", concretely "Descativar mi cuenta". If you select "Sí, quiero darme de baja" you will be unsubscribed in Outletic.

If after reading the Frequent Questions you have still doubts, consultation our paragraph of Contacto. We will answer you in a term from 24 to 48 hours.